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Author Name    Potter, Beverly, Dr.

Title   From Conflict to Cooperation: How to Mediate a Dispute

Binding   Trade paperback

Book Condition   New

Size   Trade paperback (US). Glued binding. 182 p. Audien

Publisher    Ronin Publishing (CA) 1996

ISBN Number    914171798

Illustrator   Frank, Phil

Seller ID   464

Conflict-when handled effectively-is an opportunity to clarify expectations, build cohesiveness and create a problem solving atmosphere. From Conflict To Cooperation presents effective techniques for resolving disputes-powerful tools for managers, supervisors, coaches, parents, teachers, friends, counselors, neighborhood leaders, police officers and anyone caught in the middle of other people's disputes. Best selling author, Dr. Beverly Potter, shows how effective mediators can bring people together to produce creative solutions. From Conflict To Cooperation is a sensible manual filled with hands-on techniques, illustrations, and realistic scenarios. This book shows how to intervene to control bickering and hostile outbursts while uncovering how each party sees the issues. Using detailed examples, Dr. Beverly Potter demonstrates how to mediate an agreement between disputants which includes an action plan that specifies what will be done, who will do it and when.

Price = 14.95 USD


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